Last updated: July 27, 2026

This Privacy Policy explains how RosCar Montenegro collects, uses, shares, and protects personal information when you visit https://roscar.me/, submit a request, or make a car rental booking.

RosCar Montenegro operates RosCar.me as a car rental aggregator. We compare offers from local and international rental companies in Montenegro. The selected rental company may also process your information under its own privacy policy and rental conditions.

1. Information We Collect

We may collect information necessary to process your booking, including:

Name and contact details
Pickup and return locations
Rental dates and times
Flight or hotel information
Driver age and booking preferences
Selected vehicle and additional services
Payment status and booking reference
Messages sent to customer support

We may also automatically collect technical information such as your IP address, browser type, device type, visited pages, cookies, and website activity.

2. How We Use Information

We use personal information to:

Process and confirm car rental bookings
Send booking vouchers and pickup instructions
Transfer booking details to the selected rental company
Arrange airport pickup or hotel delivery
Provide customer support
Process payments and refunds
Prevent fraud and protect the website
Improve our services and website performance
Comply with legal and accounting obligations

3. Sharing Personal Information

We may share your information with:

Local and international car rental companies
Payment service providers
Insurance and coverage providers
Website hosting, analytics, and technical service providers
Authorities when required by law

Rental companies may contact you directly and may process your information independently.

4. Payments

Online payments may be processed by external payment providers. RosCar Montenegro does not normally store full payment card details. Payment providers process this information under their own privacy policies.

5. Cookies

RosCar.me may use cookies and similar technologies to operate the website, remember preferences, analyse traffic, improve performance, and protect the booking process.

You can manage cookies through the website cookie banner or your browser settings. Disabling cookies may affect some website functions.

6. Data Retention

We retain personal information only for as long as necessary to process bookings, provide support, meet legal and tax requirements, prevent fraud, and resolve disputes.

When information is no longer required, it may be deleted, anonymised, or securely restricted.

7. Data Security

We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Your Rights

Depending on applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to processing
Withdraw consent
Request data portability
Object to direct marketing
Submit a complaint to a data protection authority

To exercise your rights, contact us at [email protected].

9. International Data Transfers

Your information may be processed by rental companies or service providers located in Montenegro or other countries. Where required, appropriate safeguards are used to protect transferred information.

10. Third-Party Websites

RosCar.me may contain links to rental companies, payment providers, insurers, or other external services. We are not responsible for the privacy practices or content of third-party websites.

11. Children’s Privacy

RosCar.me is intended for adults who are legally permitted to book and drive a rental vehicle. We do not knowingly collect personal information from children for car rental purposes.

12. Changes to This Policy

We may update this Privacy Policy when our services, partners, technologies, or legal obligations change. The latest version will be published on this page.

13. Contact Us

For questions about this Privacy Policy or the use of your personal information, contact: